Shipping Information

We provide Free Shipping via UPS Ground within the contiguous USA for orders that total $150.00 or more, excluding chemicals. If desired, you can view the online UPS Ground Time-in-Transit Map. In order to reduce fraud, we stipulate that all orders over $200.00 be delivered only to the "Ship To" address listed on the shipping label.

All products that we sell on our website are new and in their original boxes or packaging from the manufacturer. We typically stock most items shown on our website so orders can be shipped within a few days. Orders shipped via UPS typically leave within two business day. Orders shipped via US Mail typically leave within three days business days.

During the Check Out process you will select the desired shipping method. You'll be presented with the rates for available shipping methods to help you make the best choice. If your order qualifies for free shipping, a Shipping Allowance is applied to your order. Therefore, for FREE Shipping, select a shipping method that says FREE instead of a cost. If you select a shipping method with a higher cost, you will pay only the additional cost as shown with the selections.

On occasion some products are out of stock due to circumstances beyond our control. In these cases part of the order may be shipped quickly while the out-of-stock items are noted as backordered on the receipt and shipped later. If desired, backordered items can be cancelled before they are shipped to you. Shipment of backordered items does not affect your total shipping costs. We strive to inform you via e-mail when a complete order is delayed more than a few days.

Due to high shipping costs and the high weight to price ratio of chemicals like shampoo, detergents and salt, we do not provide free shipping for these products except when they are ordered with other products which total $150.00 or more.